# Tuki > Tuki is a unified communications SaaS solution that seamlessly automates UC lifecycle management in the cloud or on-prem. --- ## Pages - [Accessibility Statement](https://tuki.io/accessibility-statement/): Learn about Tuki’s commitment to website accessibility and inclusive communication solutions for all users. - [Tuki.io | Manage The UC Lifecycle On Your Own, On The Cloud](https://tuki.io/): Manage the UC lifecycle on your own. On the cloud. Unified communications management just got super simple. - [Request a trial](https://tuki.io/request-a-trial/): Tuki is an enterprise UC Lifecycle Management SaaS solution that automates, simplifies and streamlines provisioning. Fill the form and get a free trial. - [Tuki UC Management Platform Architecture](https://tuki.io/tuki-uc-management-platform-architecture/): Streamline UC provisioning with automation. Eliminate the need for highly skilled engineers to run day-to-day UC operations. - [Webex - UC Provisioning](https://tuki.io/webex/): Simplify Webex UC management with Tuki’s innovative solutions. Enable seamless migrations, provisioning, and streamlined workflows. - [Contact Us](https://tuki.io/contact-us/): Get in touch with Tuki and let us know how we can help you. Our team is ready to answer your questions and provide support. - [Events](https://tuki.io/resources/events/): Stay up-to-date with Tuki's upcoming conferences, webinars and more. Discover new opportunities to learn and grow. - [Blogs](https://tuki.io/resources/blogs/): Learn about the best practices in unified communications and receive tips on UC management, call manager, hosted collaboration and more. - [Case Studies](https://tuki.io/resources/case-studies/): Learn with our case studies the best practices in Unified Communications and receive tips on UC management, call manager, hosted collaboration and more. - [Whitepapers](https://tuki.io/resources/whitepapers/): Find in our whitepapers the best practices in Unified Communications and receive tips on UC management, call manager, hosted collaboration and more. - [UC Migration](https://tuki.io/uc-migration/): unified communications cloud transition. Automate and streamline your unified communications migration with Tuki. - [API Integration](https://tuki.io/api-integration/): Easily integrate your UC with any business processes. Bringing frictionless efficiency to enterprises with UC integration. - [UC Provisioning](https://tuki.io/uc-provisioning/): Streamline UC provisioning with automation. Eliminate the need for highly skilled engineers to run day-to-day UC operations. - [Resources](https://tuki.io/resources/): Find our resources and best practices in Unified Communications and receive tips on UC management, call manager, hosted collaboration and more. - [UC Self-Service](https://tuki.io/self-service-uc/): With Self-service UC, users can manage their UC on their own, without waiting around for the support team. - [Schedule a Demo](https://tuki.io/schedule-a-demo/): See Tuki in action and discover how our platform can transform your business. Schedule a demo today and experience our features firsthand. - [About Us](https://tuki.io/about-us/): Explore Tuki's journey in revolutionizing Unified Communications with innovative cloud migration and management solutions for businesses. - [Tuki.io | Manage The UC Lifecycle On Your Own. On The Cloud.](https://tuki.io/home-page/): Manage the UC lifecycle on your own.On the cloud. Unified communications management just got super simple. --- ## Posts - [UC On-Premises to Cloud Migration: What Every IT Leader Should Know](https://tuki.io/uc-on-premises-to-cloud-migration-what-every-it-leader-should-know/): Key Differences Between On-Premises and Cloud UC Unified Communications (UC) systems are evolving rapidly, and the most significant shift underway... - [UCAAS Migration: Key Benefits, Pitfalls, and Strategies](https://tuki.io/ucaas-migration/): Major Benefits of UCaaS Migration for IT Teams Cloud-based unified communications services (UCaaS) are reshaping how businesses connect and collaborate.... - [Automated UC Migration: How to Cut Costs and Save Time](https://tuki.io/automated-uc-migration-how-to-cut-costs-and-save-time/): Unified Communications (UC) systems are the backbone of enterprise communication and collaboration. As organizations transition from legacy infrastructure to modern... - [Top 5 UC Management Tools for 2025](https://tuki.io/top-5-uc-management-tools-for-2025/): What Are UC Management Tools? Unified Communications (UC) management tools are platforms designed to help IT and communications teams efficiently... - [Cisco Cloud Migration: Best Practices for a Smooth UC Transition](https://tuki.io/cisco-cloud-migration-best-practices-for-a-smooth-uc-transition/): The transition from on-premises Unified Communications (UC) to the cloud is becoming increasingly essential for businesses that want to remain... - [How to Simplify Cisco Unified Communications Migration with Automation](https://tuki.io/cisco-unified-communications-migration-with-automation/): Migrating from legacy Cisco Unified Communications (UC) systems, such as CUCM, to modern cloud-based solutions like Webex Calling can be... - [Choosing the Right CUCM Provisioning Tool for Streamlined User Management](https://tuki.io/cucm-provisioning-tool/): Discover the benefits of CUCM provisioning tools and how automation streamlines user management in enterprise UC environments. - [Automated Unified Communication - What Is It Good For? Absolutely Everything.](https://tuki.io/automated-unified-communication/): There is no doubt that there are benefits of UC, making businesses more streamlined with massively improved creativity and collaboration. - [Webex Multi-tenant vs. Webex Dedicated Instance: Main Differences](https://tuki.io/webex-multi-tenant-vs-webex-dedicated-instance/): Compare Webex Calling Multi-tenant vs. Dedicated Instance options, their benefits, and how to choose the best fit for your needs. - [The Complete Unified Communications Migration Checklist for 2025](https://tuki.io/unified-communications-migration-checklist/): Master your unified communications migration with this comprehensive checklist to minimize risks, save time, and seamless transition. - [Discovery: Preparing UC Systems for Migration](https://tuki.io/discovery-preparing-uc-systems-for-migration/): Ensure a smooth Webex Calling migration with Discovery - check devices, licenses, network, and third-party integrations. - [CUCM to Webex Calling Migration: Benefits, Key Steps and Mistakes](https://tuki.io/cucm-to-webex-calling-migration/): Seamlessly migrate from CUCM to Webex Calling with our step-by-step guide, covering planning, setup, testing, and deployment. - [UC to UCaaS Migration: Best Practices and Benefits](https://tuki.io/uc-to-ucaas-migration/): Discover the best practices and benefits of migrating to UCaaS (Unified Communications as a Service) in this comprehensive guide. - [Automated UC Provisioning: The Demise of Painful UC Management](https://tuki.io/automated-uc-provisioning-the-demise-of-painful-uc-management/): Say goodbye to cumbersome UC management with automated UC provisioning that streamlines and enhances processes. - [Empowering Global Media Engagement Unified Communication](https://tuki.io/empowering-global-media-engagement-unified-communication/): Empower Global Media Engagement with Unified Communication. Discover how unified communication enhances media engagement. - [2-6/6/24 - Cisco Live Las Vegas 2024](https://tuki.io/cisco-live-las-vegas/): Tuki @Cisco Live delivers education and inspiration to technology innovators worldwide through large-scale events, as well as on-demand education. It... - [Tips for Managing Unified Communications in Hybrid Workplace](https://tuki.io/managing-unified-communications-in-hybrid-workplace/): Discover the benefits of unified communications in hybrid work environments and learn valuable tips for effectively managing UC. - [How to Save Money on Your Unified Communications Deployment](https://tuki.io/how-to-save-money-on-your-unified-communications-deployment/): Discover the most effective strategies for maximizing cost efficiency in your unified communications deployment. - [Avaya End of Life: Simplify Your Upgrade With Tuki](https://tuki.io/avaya-end-of-life-simplify-your-upgrade-with-tuki/): Avaya the contact center vendor has recently announced an end-of-life (EOL) for a number of their on-premise call and contact center systems. - [The Cisco Webex Partner Program and How it Will Supercharge your Business](https://tuki.io/cisco-webex-partner-program-will-supercharge-your-business/): The Cisco Webex Partner program is an absolute game-changer for Cisco UC providers, empowering Cisco Webex communications partners - [The Hidden Benefits of Unified Communications in the Public Sector](https://tuki.io/the-hidden-benefits-of-unified-communications-in-the-public-sector/): Smooth and quick communication in the public sector can mean the difference between life and death. Save time and money with Tuki - get in touch today. - [Unified Communications Requirements: 4 Business Requirements for UCaaS](https://tuki.io/unified-communications-requirements-4-business-requirements-for-ucaas/): No two businesses are the same - each business is unique, with its own expertise, tools, and requirements. Nowhere is this more true than in UC systems. - [4 Benefits of Cisco Flex Plan for Enterprises](https://tuki.io/4-benefits-of-cisco-flex-plan-for-enterprises/): Cisco Flex licensing offers both cloud-based and on-premises meetings, calling, and messaging capabilities in a single subscription. - [Everything You Need To Know About a UC System Integrator](https://tuki.io/everything-you-need-to-know-about-a-uc-system-integrator/): Moving over to a UC Platform can be complex. There are so many different systems to integrate and so many users to onboard to the new way of doing things. - [Webex Go - What is it and How Will It Change Your Business](https://tuki.io/webex-go-what-is-it-and-how-will-it-change-your-business/): Webex Go is the latest innovation from Webex. It solves the perpetual problem of separating your work and personal life. Learn more here. - [3 Reasons Why UC is the Best Solution for Hybrid Work](https://tuki.io/3-reasons-why-uc-is-the-best-solution-for-hybrid-work/): Hybrid work is upon us, with more and more people spending some of their working hours away from the office. UC is the best solution for hybrid work. - [How Automated Provisioning Can Improve Contact Center Efficiency?](https://tuki.io/how-automated-provisioning-can-improve-contact-center-efficiency/): More customers are what most companies want, but this can be difficult at first, where automated provisioning can be useful and save the day. - [UCaaS vs CPaaS: What's the Difference?](https://tuki.io/ucaas-vs-cpaas-whats-the-difference/): You may be wondering what UCaaS and CPaaS actually are. Both are revolutionary technologies designed to modernize IT systems in the workplace. - [Take Your Business To The Next Level With Digital Workplace Management](https://tuki.io/take-your-business-to-the-next-level-with-digital-workplace-management/): We’re moving away from a workplace being a cubicle or an office. People expect to be working in flexible hybrid models from different locations. - [Discover The Main Benefits of Automated Provisioning](https://tuki.io/discover-the-main-benefits-of-automated-provisioning/): UC Collaboration tools are a crucial part of modern business, giving employees the tools to collaborate and communicate effectively regardless of location. - [How to Migrate from Cisco Prime Collaboration Provisioning?](https://tuki.io/how-to-migrate-from-cisco-prime-collaboration-provisioning/): Cisco Prime Collaboration Provisioning is an essential part of large enterprises. It allows your IT team to manage users, devices and what they have access to. - [The 3 Most Essential Features in a Unified Communications Platform](https://tuki.io/the-3-most-essential-features-in-a-unified-communications-platform/): Are you considering introducing a UC System to your business? Check out our list of the top 3 essential features your UC solution should have. - [System Integrators’ offering to migrate UCs from on-prem to cloud is more profitable with TUKI Migrate](https://tuki.io/system-integrators-offering-to-migrate-ucs-from-on-prem-to-cloud-is-more-profitable-with-tuki-migrate/): To focus on their core business and minimize CapEx, enterprises now turn to UC system integrators to migrate their on-prem UC solutions to the cloud. - [Streamlining Communication - How to use Unified Communication Technology with the Webex Calling App](https://tuki.io/how-to-use-unified-communication-technology-with-webex-calling-app/): Let's examine the Webex Calling App’s unique features and solutions to see if they are the right match for your business. - [How to Extend Unified Communications with the Webex Calling App](https://tuki.io/how-to-extend-unified-communications-with-the-webex-calling-app/): Streamlining your unified communication capabilities with Webex is a game-changer. Learn about the 7 benefits Webex brings to enterprises. - [5 Tips for a Smooth Unified Communications Migration](https://tuki.io/5-tips-for-a-smooth-unified-communications-migration/): First, it’s essential to understand the three phases of migrating to a cloud-based Unified Communications software: planning, deployment, and operations. - [Cisco Unified Communications Manager Contribution to Enterprise Efficiency and Beyond](https://tuki.io/cisco-unified-communications-manager-contribution-to-enterprise-efficiency-and-beyond/): CUCM fulfills the needs of large organizations and keeps employees connected and efficient when it comes to daily communication and operations. - [Five Considerations When Choosing a Unified Communications Solution](https://tuki.io/five-considerations-when-choosing-a-unified-communications-solution/): If you’re thinking about implementing a UC solution, how do you know which one to choose? Let’s dive into the top things you need to consider. - [Unified Communications as a Service (UCaaS) Explained](https://tuki.io/unified-communications-as-a-service-ucaas-explained/): Learn how UCaaS transforms modern communication with flexibility, scalability, and cost-effective solutions. - [The Benefits of Cloud-Based Unified Communications Management](https://tuki.io/benefits-of-cloud-based-unified-communications-management/): Discover how cloud-based Unified Communications Management simplifies workflows, reduces costs, and boosts productivity. - [6 Best Practices That Will Take Your UC Management to the Next Level](https://tuki.io/best-practices-that-will-take-your-uc-management-to-the-next-level/): Boost business efficiency with actionable best practices that elevate Unified Communications (UC) Management strategies. - [What is Unified Communications Management and How It Serves Every Employee in Your Company](https://tuki.io/what-is-unified-communications-management-and-how-it-serves-every-employee-in-your-company/): Learn how Unified Communications Management empowers employees and optimizes collaboration across your entire organization. - [Automating UC Lifecycle Management: Real World Benefits for the Modern Enterprise](https://tuki.io/automating-uc-lifecycle-management-real-world-benefits-for-the-modern-enterprise/): Download this white paper to gain a better understanding of the promises of modern UC management solutions, focusing on enterprises with existing tools. - [ServiceNow ITSM and UC Management Integration: Working Magic for Modern Enterprises](https://tuki.io/servicenow-itsm-and-uc-management-integration-working-magic-for-modern-enterprises/): Discover how integrating ServiceNow ITSM with UC Management creates seamless and efficient enterprise workflows. - [How One of the Largest Global Chemical Manufacturers Slashed Its UC Management Costs by 80%](https://tuki.io/how-one-of-the-largest-global-chemical-manufacturers-slashed-its-uc-management-costs-by-80/): This chemical manufacturer managed their Unified Communication lifecycle on-prem until day-to-day operations costs got out of control. - [Why UC Is Costing You WAY Too Much and What You Can Do About It](https://tuki.io/why-uc-is-costing-you-way-too-much-and-what-you-can-do-about-it/): Explore proven strategies to cut Unified Communications costs and improve ROI with smarter management solutions. - [5 Reasons Moving Cisco Call Manager to the Cloud is WAY Easier Than You Thought](https://tuki.io/5-reasons-moving-cisco-call-manager-to-the-cloud-is-way-easier-than-you-thought/): Moving Cisco Call Manager to the cloud? See 5 reasons why it's easier and more efficient than you think with modern UC tools. --- ## Glossary - [UCaaS Security](https://tuki.io/glossary/ucaas-security/): Ensure secure Unified Communications as a Service (UCaaS) with expert strategies for data protection and compliance. - [Unified Communications Phone System](https://tuki.io/glossary/unified-communications-phone-system/): Learn how Unified Communications Phone Systems enhance collaboration and streamline business communication. - [White Label Ucaas](https://tuki.io/glossary/white-label-ucaas/): Build your brand by reselling UCaaS solutions with customizable, white-labeled communication services. Read more here. - [UCMC (Unified Communications Manager Cloud)](https://tuki.io/glossary/ucmc/): Explore Unified Communications Management Cloud (UCMC), enabling scalable and efficient communication management. - [UCMG - Unified Communications Manager (UCM) Cloud for Government](https://tuki.io/glossary/ucmg/): Discover the benefits of Unified Communications Management Groups (UCMG) for seamless business communication solutions. --- # # Detailed Content ## Pages Purpose of this Page: Outline the Accessibility Arrangements for the Tuki Website We believe the internet should be accessible and inclusive for everyone, regardless of circumstances or ability. To achieve this, we aim to adhere as closely as possible to the Web Content Accessibility Guidelines (WCAG) 2. 1 at the... --- UC is on-prem? Cloud? Hybrid? It doesn't matter Tuki will migrate your UC to the cloud,while managing all your environments in a single panehttps://tuki. io/wp-content/uploads/2025/02/tuki_-_move_your_uc_to_the_cloud-1080p-1. mp4 Jumpstart your new UC Lifecycle experience Embark on a journey to a real cloud-based UC experience with Tuki, your reliable Cisco Webex Calling partner.... --- See What We Provide Evaluate the organization’s readiness to migrate to Webex Calling Manage your organization’s automated migration to Webex Calling Simplify and automate your everyday UCM and Webex Calling Dedicated Instance provisioning operations, ensuring smooth operations across different systems Manage your organization’s phone numbers inventory effectively Easily delegate work... --- Tuki UC Management Platform Architecture Download Datasheet Industry Challenges The UC industry and its needs are rapidly evolving as businesses empower employees to work from home or remotely. Tuki’s UC management technology must be versatile to support customer challenges in hybrid environments without compromising data integrity. Implementing automated management tools... --- Tuki for Move Your UC to the Cloud. Just. Like. That. Tuki UC smooth Migration Tuki is designed as a lightweight system wrapper, using unique patent-pending technology, relying on the Cisco Systems (such as Call Manager, Unity Connection, or Webex Multi-tenant) as the single source of truth. Tuki's simplified layout... --- GET IN TOUCH Headquarters Ilan Ramon 3 st. , Science Park, Ness Ziona, Israel 347 Fifth Ave, Suite 1402-116, New York, NY 10016, USA TRAINING & SALES OFFICE 15 Canterbury St, Saint John, New Brunswick E2L Canada Email info@tuki. io Linkedin-in Envelope Fill in your details --- Resourcesevents --- ResourcesBLOG --- ResourcesCase Studies --- ResourcesWhite Papers --- Tuki Migrate Download Datasheet Manage Your UC on-prem and Cloud Migrations. Just. Like. That. UC Managed Migrations Made Simple ReadinessDashboard AutomatedTransformations Site by Site Dependency Ware Online Migration Phone Firmware Upgrade to MPP Revert Scnerio ClusterConsolidation UC Migration totally pain-free Migrating your UC to the cloud can be really complicated... --- API Integration Download Datasheet Super Easy Integration Process Many enterprises struggle with complicated legacy systems that hinder their ability to connect Unified Communications (UC) to new applications and software, ultimately slowing down the entire organization. With Tuki’s automated UC lifecycle management, you can seamlessly integrate your UC with other internal... --- Tuki Manage Download Datasheet Basic UC tasks like adding a new employee’s extension or canceling call forwarding typically require expertise from the IT team which can slow down business communications. But day-to-day UC operations shouldn’t be tying up the engineering team and shouldn’t be taking up so much time. Streamline... --- Resources ALL Blog Case Studies White paper White paper Case Studies Blog Blog Blog --- Tuki Self Service Download Datasheet Unified Communications, Self-Service Style Waiting around for tickets to be resolved by the support team can be really annoying - especially when we’re talking about Tuki Manage related tasks like setting up a phone number for a new team member. Tuki Self-Service portal empowers end... --- Schedule a Demo UC Lifecycle Management Made Simple Automate & streamline day-to-day provisioning Do it yourself without relying on engineering teams Manage users and actions in real time Reduce IT costs by 80% Fill in your details The Word on the Street I cannot express my appreciation enough – Tuki... --- ABOUT US Our Journey Toward a Telephony Cloud Revolution It all began when we were working at a Session Border Controller company, while also gaining deep knowledge and experience in the world of Voice and security. We identified a need for a secured phone, and once we finished developing it,... --- Manage The UC LifecycleOn Your Own. On The Cloud. Unified communications management is simple Start Free Trial See What We Provide Start Free Trial See What We Provide Automate, simplify & streamline unified communications on prem or on the cloud. UC Lifecycle Management Made Simple 01 01 UC Provisioning Day-to-day... --- --- ## Posts Key Differences Between On-Premises and Cloud UC Unified Communications (UC) systems are evolving rapidly, and the most significant shift underway is the move from on-premises infrastructure to cloud-based platforms. Understanding the core differences between these environments is the first step in managing a successful migration. On-Premises UC Systems: Hosted in... --- Major Benefits of UCaaS Migration for IT Teams Cloud-based unified communications services (UCaaS) are reshaping how businesses connect and collaborate. For IT teams, migrating to UCaaS means simplifying administration, accelerating service delivery, and improving operational visibility. Here’s what UCaaS migration offers: Simplified Infrastructure Management With UCaaS, IT teams no longer... --- Unified Communications (UC) systems are the backbone of enterprise communication and collaboration. As organizations transition from legacy infrastructure to modern platforms like Cisco Webex Calling, the process of migrating UC systems can quickly become a costly, resource-heavy endeavor. Manual UC migrations involve hours of IT labor, multiple steps of data... --- What Are UC Management Tools? Unified Communications (UC) management tools are platforms designed to help IT and communications teams efficiently manage users, devices, policies, and provisioning across complex enterprise communication systems. These platforms serve as control hubs for UC environments, which typically include telephony (VoIP), messaging, conferencing, voicemail, and integrations... --- The transition from on-premises Unified Communications (UC) to the cloud is becoming increasingly essential for businesses that want to remain competitive and agile in the modern business environment. One of the most significant steps in this transformation is Cisco cloud migration, which involves moving your existing Cisco UC systems (like... --- Migrating from legacy Cisco Unified Communications (UC) systems, such as CUCM, to modern cloud-based solutions like Webex Calling can be a daunting process for businesses. The complexity of manual migration, coupled with the risks involved, makes it a challenge for many organizations. However, by leveraging automation, companies can simplify the... --- User provisioning is a critical component of maintaining efficient and secure operations in an enterprise-level UC environment. Cisco Unified Communications Manager (CUCM) is one of the most widely used systems for enterprise-level communication. Provisioning CUCM users manually can be tedious and error-prone. This is where a CUCM provisioning tool can... --- There is no doubt that there are benefits of Unified Communications, making businesses more streamlined with massively improved creativity and collaboration. This can come at a real cost. These systems are often simple for the end-user, but the complexity is often in the management of your Unified Communication Systems. Automation... --- As organizations increasingly look to cloud-based communication solutions, choosing between Webex Calling Multi-tenant and Webex Calling Dedicated Instance can be a critical decision. Both offer unique benefits depending on the needs of your business. This article will explore the key differences between these two options, helping you understand which is... --- Reducing Risk and Saving Time with Unified Communication Migration Maybe you already decided that Unified Communication is the next leap forward for your business. Perhaps you are still weighing up the pros and cons of a move. Migration can be easily thought of as a con, it’s a potentially laborious... --- What is the Discovery phase? The Discovery phase is one of the most crucial steps in ensuring a seamless migration from on-premises solutions like Cisco Unified Communications Manager (CUCM) to cloud-based platforms such as Webex Calling. This phase helps businesses identify and address potential challenges before the migration, ensuring that... --- As businesses modernize their communication infrastructures, migrating from legacy systems like Cisco Unified Communications Manager (CUCM) to cloud-based solutions such as Webex Calling has become a crucial step. The transition to Webex Calling not only helps enterprises unlock greater flexibility, but it also offers significant cost-saving opportunities and advanced communication... --- In today's ever-evolving business landscape, effective communication and collaboration are paramount to achieving organizational success. Traditional communication systems often struggle to keep pace with the rapid advancements in technology and changing work dynamics. As a result, companies are turning to innovative solutions such as UCaaS (Unified Communications as a Service)... --- That's where automated UC provisioning and management really come in handy. While the automated provisioning actions hold a clear time-saving benefit on their own, there are other somewhat hidden benefits automated UC provisioning brings to any organization. Let's shed some light on them too. What is automated UC provisioning? The... --- Tuki's Seamless UC lifecycle management for iHeart Media BackgroundEffective communication is paramount for organizations to thrive in an increasingly connected world. For iHeart Media, the number one audio company in the United States, reaching nine out of 10 Americans every month and a total of a quarter of a billion... --- Tuki @Cisco Live delivers education and inspiration to technology innovators worldwide through large-scale events, as well as on-demand education. It is the premier destination for Cisco customers and partners to gain knowledge and to build community. --- In the rapidly evolving landscape of hybrid workplaces, organizations are increasingly realizing the significance of effective communication and collaboration. Remote work has grown by 91% in the past decade and 54% of employees prefer a hybrid work model, highlighting the need for robust communication solutions to bridge the physical divide.... --- Maximizing Cost Efficiency in Unified Communications Deployment Effective communication and seamless collaboration are crucial components of success in today's fast-paced business world. Unified Communications (UC) deployment offers a transformative solution that enables organizations to enhance connectivity, collaboration, and innovation while reducing UC efforts by 80 percent. However, embarking on this... --- Life After Avaya - What Happens Next? Avaya the contact center vendor has recently announced an end-of-life (EOL) for a number of their on-premise call and contact center systems. With thousands of paying customers on systems that are now sunsetting, this is a clear sign the Contact Center industry is... --- The Cisco Webex Partner program is an absolute game-changer for Cisco UC providers. It is a brand new and innovative delivery model for Cisco systems, empowering Cisco Webex communications partners. No more frustrations as partners can manage and deliver products and licenses to small and medium businesses (SMBs) without having... --- Smooth and quick communication in the public sector can mean the difference between life and death. We’ve discussed in previous blog posts all the benefits of Unified Communications, focusing on businesses in the private sector. Think improved communication, collaboration, workplace flexibility, and API integration, just to name a few. Although... --- No two businesses are the same - each business is unique, with its own expertise, tools, and requirements. Nowhere is this more true than in Unified Communications systems. Every business has its chosen suite of tools that need to continue working when moving over to UC, without any disruption to... --- Cisco Collaboration Flex Plan is a groundbreaking option for those seeking a powerful UC solution. Cisco Flex licensing offers both cloud-based and on-premises meetings, calling, and messaging capabilities in a single subscription. What this means is that all your UC tools and systems come as a package, designed to work... --- Moving over to a Unified Communications Platform can be complex. There are so many different systems to integrate and so many users to onboard to the new way of doing things. You’ll need to gather various specialists within your organization while you plan this endeavor, and you’ll definitely need help... --- Webex Go is the latest innovation from Webex. It solves the perpetual problem of separating your work and personal life. Webex Go is a communications solution that uses existing mobile devices to allow you to do all your business communication, including normal calls, over the cellular network. It uses groundbreaking... --- Hybrid work is upon us, with more and more people spending some of their working hours away from the office. 63% of high-growth companies offer a flexible, hybrid work model. COVID certainly accelerated the growth of hybrid working, with businesses worldwide forced into an extremely rapid rollout of working-from-home technology,... --- The ability to offer a great customer experience is an essential part of growing your business. We’ve all dealt with the agony of being on hold or waiting to get through to speak to someone at a call center. If you are managing a contact center, you know It is... --- First things first, you may be wondering what UCaaS and CPaaS actually are. Both are revolutionary technologies designed to modernize IT systems in the workplace. Keep reading for the key differences and what you need to think about when you’re considering UCaaS vs. CPaaS. UCaaS vs CPaaS: Understanding the Acronyms... --- The world of work is evolving at a pace not seen since the first introduction of the computer. We’re moving away from a workplace being a cubicle or an office. People expect to be working in flexible hybrid models from different locations. For this to be sustainable, it must be... --- UC Collaboration tools are a crucial part of modern business, giving employees the tools to collaborate and communicate effectively regardless of location. The programs that power all this increased efficiency and creativity can also lead to unnecessary headaches for your IT team. However, the number of programs employees need to... --- Cisco Prime Collaboration Provisioning is an essential part of large enterprises. It allows your IT team to manage users and devices and set what they have access to within your business. This is being phased out by Cisco and replaced with a new system. Significant changes like this always have... --- Are you considering introducing a Unified Communication System to your business? Maybe you are looking to change or upgrade an existing system? Unified Communications is revolutionizing the way companies work, increasing efficiency and reducing costs. There are a lot of unified communications platforms to choose from, including Cisco, Webex, Zoom... --- CASE STUDY Who is the Client? Large system integrator serving nearly 3 million businesses, connecting 99% of the world’s economyObjective:Migrating global corporations from HCS (Hosted Collaboration Solutions) to UCMC (Unified Communications Manager Cloud)UC Management Challenges:High complexity, manual process, unforeseen issues increase risksSolution:Migrate with the best automated migration platformResults:Quick, accurate, replicable... --- Picture the scene. You are trying to arrange a meeting with your team members to get an update on your latest project. First, it is a nightmare to find a time when everyone is free. Then, when you try to start the call there are technical issues. Once the call... --- The world is moving towards more flexible work, with 69% of employers expecting the majority of their staff to work at home at least one day per week. Which makes fast and easy-to-use communication networks more vital than ever before. Employees must communicate and share ideas and tasks with other... --- In this brave new world of remote working, Unified Communications as a Service (UCaaS) benefits are well known. But how does migrating to the cloud affect your business? Unlike traditional on-premises UC, migrating your UC to the cloud opens your business up to the world. You can manage your UC... --- In the business world, everything you do relies on communication: sales, customer service, management, research, and so much more. Over recent years, it has become clear that unified communication is the best way to manage multiple communication tools with Cisco being the popular choice. CUCM (Cisco Unified Communications Manager) fulfills... --- A great Unified Communications solution can radically transform your business, boosting efficiency, reducing the burden on your IT team, and allowing seamless communication and collaboration between employees across the globe. Sounds pretty great, right? If you’re hearing about this for the first time and want to know more, find out... --- Imagine all your business communication tools were in one place. Picture gliding between voice calls, instant messages, email, and video conferencing without logging into each app with a different password. This is what you can achieve with Unified Communications (UC). Pretty cool, right? But even UC has limitations. On-premises UC... --- This reality forced us to find solutions for remote collaboration and communication hence unified cloud service. So it's no surprise unified cloud service became so popular with enterprises. With the right cloud unified communications solution, you can significantly reduce costs. You can even migrate to the cloud with zero downtime.... --- However, UC management best practices require a proactive approach to optimization to boost ROI. We painstakingly collected the top best practices you can implement in your UC strategy to boost your Cisco management efficiency and reduce operational costs and efforts. Why should you optimize your unified communications management? Managing unified... --- In short, unified communications management solutions make management of internal and external communication and collaboration easy and efficient. It’s especially handy for the day-to-day management of enterprise telephony systems like Cisco that would otherwise be too technical, cumbersome, and time-consuming. If in your heart of hearts you think there’s a... --- Automating UC Lifecycle Management Real World Benefits for the Modern Enterprise Are your IT engineers spending way too much time on provisioning tasks that weigh them down? You’re not the only ones. Download this white paper to gain a better understanding of the promises of modern UC management solutions, focusing... --- Also a key part of enterprise IT environments are Unified Communication (UC) management solutions that unify and automate all UC application services such as phone, email, video conferencing, text messaging, and other online collaboration features, end-user devices, and network infrastructure configuration. UC is essential because it makes communication efficient inside... --- CASE STUDY Who is the Client? Chemical manufacturer present in over 160 countries with +60,000 employeesObjective:Reduce operation costs without compromising functionalityUC Management Challenges:High complexity, tight schedule, small team, demanding customersSolution:Automate UC lifecycle management Results:UC operational costs reduced by 80%When your UC management takes too much time and moneyThis chemical manufacturer... --- UC systems are the swiss army knife of communication for enterprises, encompassing a whole array of communication and collaboration methods: phones, conferencing, chat, emails, and much more. They enable effective communication both inside and outside the organization. But even UC solutions have flaws. UC solutions are complex and require constant... --- The golden rule says “if it works - don’t touch it” but this is different. The reality is that the world is changing - people are working from home, new applications are now part of Unified Communications, and there are better alternatives (namely on the cloud) that increase efficiency and... --- --- ## Glossary Companies that use UCaaS platforms quickly find that these play a central part in organizations' workflows and communications. The importance these platforms play, can also turn them into potential security risks, with hackers and data breaches leading the list of potential hazards. To prevent such occurrences, companies must ensure that... --- A Unified Communications Phone System is an all-in-one communication solution that provides businesses with all the various communication channels they need into a single platform. With Unified Communications Phone Systems different communication tools such as voice calls, video conferencing, instant messaging, and presence management, are all integrated into a single... --- What is White Label Ucaas? Some companies focus on reselling, licensing, servicing or customizing products of other companies - a practice called “White-label services”. With “white-label UcaaS services'', the services provided are a unified communication system that includes voice, video, messaging and conferencing tools. Tuki. io, for example, is a... --- What is UCMC (Unified Communications Manager Cloud)? UCMC (Unified Communications Manager Cloud), provides a cloud-based comprehensive unified communications solution geared for enterprise companies to streamline their communication and collaboration processes. UCMC, built on Cisco’s Cisco Unified Communications Manager (CUCM) platform, integrates into one platform various communication channels such as voice,... --- What is Unified Communications Manager (UCM) Cloud for Government? UCMG (Unified Communications Manager Cloud for Government), is a unified communication solution by Cisco specifically created for governmental agencies. The work-from-home and workplace flexibility revolution hasn’t skipped the public sector. However, unlike private companies, public sector entities are often scrambling to... --- ---