Privacy Policy

I.Introduction & Overview

1.1 Introduction

Tuki is an enterprise UC Lifecycle Management SaaS solution that automates, simplifies and streamlines provisioning, taking the load off the support team and enabling users to manage unified communications on their own.

This Policy defines how Tuki collects, stores, shares, uses, retains, and protects Personal Data (as defined below).

This policy describes the types of Personal Data collected by Tuki, the way Tuki uses and protects this information, and to whom it is disclosed.

In this Policy, “Tuki” or “we” refers to GS CONSULTING & RESEARCH CORRENET Ltd. and its “Affiliates”, which shall mean subsidiaries, parent companies, joint ventures, and other corporate entities under common ownership.

1.2 Definitions

• “Data Subject” – a natural person whose Personal Data is processed by a controller or processor.
• “Identifiable natural person” – means one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
• “Personal Data” means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

1.3 Purpose and Scope

This Policy defines the ways in which Tuki collects, stores, shares, uses, retains, and protects Personal Data.

1. What data do we collect?

Interaction with our website visitors

When you will use the following services through our Website, we will collect and use the following information about you:

• Book a Demo – email. 
• Contact us – Full name, email, Phone, Company name, and free text. 
• Newsletters – email. 

In addition, when you use or interact with the website, the following information is created and automatically logged into our systems:

• Log Data: Information (“log data”) that your browser automatically sends whenever you visit the site. Log data includes your IP address (so we understand which country you are connecting from when you visit the site), browser type and settings, the date and time of your request, and how you interacted with the site.
• Cookies: Information from cookies stored on your device. Please see the “Cookies” section below to learn more about how we use cookies and other technologies.
• Device Information: Includes the type of device you are using, operating system, settings, unique device identifiers, network information, and other device-specific information. Information collected may depend on the type of device you use and its settings.
• Usage Information: Information about how you use our sites, such as the types of content that you view or engage with, the features you use, the actions you take, the other users you interact with, and the time, frequency, and duration of your activities.

Cookies

The Website uses various types of cookies which help us administer and operate the Website.

What Are Cookies?

Cookies are small text files sent by a web server to your web browser when you access a website. Different types of cookies are used for different purposes, such as to:

• Collect statistical information about your use of a website;
• Remember your actions and preferences on the website over a period of time, so you don’t have to keep re-entering them whenever you come back to the site;
• Support security features, and detect and prevent malicious activity;

Collect behavioral information about your surfing on other websites which then helps advertisers deliver ads that are more relevant to you.

How We Use Cookies

We use cookies for Website analytics purposes, such as collecting information pertaining to your activities on our Website, including your session durations, the Website content you accessed and your interactions and user-interface clicks with respect to such content, the Internet protocol (IP) address of the device from which you accessed our websites, the browser you used, its version and language (i.e. locale) preferences, and the approximate city from which you accessed the Website.
We use third party cookies for marketing and advertisement purposes, in order to deliver to you more relevant ads for our products and services as you surf the web (this is known as “retargeting”).

How to Manage Your Cookies Preferences

If you wish to restrict the use of cookies by the Website, you may decline to accept them through the cookie banner presented to you on our Website’s landing page. You may also block cookies through your browser’s settings. You can delete cookies that are already on your computer and you can set your browser to prevent them from being placed thereafter. Please refer to the browser’s help menu for further information. Some of the third party cookies services listed below provide an option of opting-out of their cookies. Please refer to the above links for more information. Please also bear in mind that disabling cookies may adversely affect your user experience on the Website and that certain features may not be available to you.

See more details about:

The types of cookies used by Hubspot on third party sites such as the Website.

Our service 

Tuki is an enterprise UC Lifecycle Management SaaS solution that automates, simplifies, and streamlines UC provisioning.

This information includes:

• Customers’ employees: full name, email, job title.
• End customers’ details: full name, phone, address, history of invoices and current monthly payments and etc.

This information is gathered either independently or through the help of Tuki’s authorized third-party service providers, as detailed below.

When you are using the service, we may gather, collect and store the information related to such usage for analysis of your usage for improved portal services.

Employees and Human Resource Data

Tuki collects personal information from applicants seeking employment with the company, including private contact details, professional qualifications, and previous employment history, to inform employment decisions.

Once employed, Tuki collects information about its staff related to their performance, payroll, and tax purposes.

III. How do we use the data?

3.1 Interaction with our customers

The data subjects’ email is used only to send them newsletters, and updates, pertaining to their order or to respond to their inquiries, requests, and questions.

Data subjects who decide to opt into Tuki’s mailing lists will receive emails that may include company news, updates, etc.

Data subjects who wish to unsubscribe from our mailing lists may do so at any time by following the detailed instructions found at the bottom of each email they receive from Tuki or by sending a request to the marketing department email request (“Privacy@tuki.io”).

Potential customers who wish to book a demo receive the demo through video services such as Zoom.

Tuki may use Personal Data to comply with our legal obligations and resolve any disputes we may have with our customers.

3.2 Interaction with applicants to our job offers

Upon the application, Tuki processes applicants’ data prior to deciding whether they fit our needs. When we decide to hire a person, we process the data to enter into the contract with you.

We will use the personal data we collect about you to:

1. Assess your skills, qualifications, and suitability for the role.
2. Carry out background and reference checks, where applicable.
3. Communicate with you about the recruitment process.
4. Keep records related to our hiring processes.
5. Comply with legal or regulatory requirements.

In some cases, we need to process data to ensure that we are complying with its legal obligations. For example, it is mandatory to check a successful applicant’s eligibility to work in the countries where Tuki has offices before employment starts.

Tuki has a legitimate interest in processing personal data during the recruitment process and for keeping records of the process. Processing data from job applicants allows us to manage the recruitment process, assess and confirm a candidate’s suitability for employment, and decide to whom to offer a job.

If your application is unsuccessful, Tuki may keep your personal data on file in case there are future employment opportunities for which you may be suited. We will ask for your consent before it keeps your data for this purpose for 7 years, and you are free to withdraw your consent at any time.

3.3 Cross Border Transfer

As part of its international operations, Tuki may transfer Personal Data to its Affiliates from time to time for Tuki legitimate business purposes.

Tuki transfers Personal Data only if the recipient of the Personal Data has provided appropriate safeguards, and on condition that enforceable Data Subject rights and effective legal remedies for Data Subjects are available.

Personal Data collected may also be processed by Tuki’s employees operating outside of the European Economic Area or one of its Affiliates or vendors. This staff may be engaged in processing transactions and payment details or provisioning support services. Tuki vendors are carefully vetted through a vendor assessment procedure and are legally committed to comply with relevant regulations.

3.4 Sharing Information with Third Parties

In all cases of data access and collection, the information provided will not be disclosed, rented, loaned, leased, sold, or otherwise voluntarily distributed to unaffiliated third parties and will be used solely for the purpose stated herein.

Specifically, Tuki does not share Personal Data with third parties for their direct marketing purposes unless upon specific consent to such disclosure.

Tuki may share Personal Data with third parties who help Tuki to maintain, administer or develop its website or handle inquiries from the data subject, sending out newsletters, events or surveys. Tuki may share data subject information with such third parties, for those limited purposes, for a limited time and only subject to data subject permission.

Tuki discloses Personal Data to third parties only if they have satisfactory measures to protect Personal Data.

Tuki cooperates with government and law enforcement officials and private parties to enforce and comply with the law.

We may be required to disclose an individual’s Personal Data in response to a lawful request by public authorities, including meeting national security or law enforcement requirements.

Tuki may share your Personal Data if we enter into a business transaction such as a merger, acquisition, reorganization, bankruptcy, or sale of some or all of our assets. Any party that acquires our assets as part of such a transaction may continue to use your data in accordance with the terms of this Privacy Policy.

3.5 Legal Basis for Collection

If you are an individual from the European Economic Area, please note that our legal basis for collecting and using your Personal Data will depend on the Personal Data collected and the specific context in which we collect it.

We normally collect Personal Data only where:

1. We have your consent to do so;
2. Where we need your Personal Data to perform a contract with you (e.g., to deliver the Services you have requested);
3. Where the processing is in our legitimate interests; or
4. Where we are required to collect, retain or share such information under applicable laws. In some cases, we may need the Personal Data to protect your vital interests or those of another person.

Where we rely on your consent to process your personal data, you have the right to withdraw or decline consent at any time. Where we rely on our legitimate interests to process your Personal Data, you have the right to object.

If you have any questions about or need for further information concerning the legal basis on which we collect and use your personal data, please contact us through the contact details available below.

• Children Privacy

Processing children’s personal data – for those who are under the age of 16, there is an additional consent or authorization requirement from the holder of parental responsibility. Member States may provide for a lower age by national law, provided that such age is not below the age of 13 years. When a service offering is explicitly not addressed to children, it is freed of this rule.

1. Your Rights

As an EU resident, you may request to:

• Receive confirmation as to whether or not Personal Data concerning you is being processed, and access your stored Personal Data, together with supplementary information.
• Receive a copy of Personal Data you directly volunteer to us in a structured, commonly used, and machine-readable format.
• Request rectification of your Personal Data that is in our control.
• Request erasure of your Personal Data.
• Object to the processing of Personal Data by us.
• Request to restrict processing of your Personal Data by us.
• Lodge a complaint with a supervisory authority.

Please note that these rights pertain to EU residents only, are not absolute, and may be subject to our own legitimate interests and regulatory requirements.

2. Protecting Your Information

Tuki follows appropriate data collection, storage, and processing practices and suitable security measures in order to protect against unauthorized access, alteration, disclosure or destruction of your Personal Data and all other data stored on our systems.

The exchange of sensitive and private data between Tuki’s site and its data subjects happens over a secured communication channel and is encrypted and protected with digital signatures.

3. Retention

Retention periods are determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time.

VII. Changes to this Privacy Policy

Tuki has the discretion to update this privacy policy at any time.

The most current version will always be posted on our website (as reflected in the “Last Updated” heading).

You are advised to check for updates regularly. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the updated Privacy Policy.

This privacy policy will be updated at least once every 12 months.

VIII. Contact Information

For any questions, comments, or concerns about our Privacy Policy or any other issue, please contact Tuki via:

Email: Privacy@Tuki.io

All notices given by you or required from you under this Privacy Policy shall be in writing and addressed to:

Tuki by Correnet GS CONSULTING & RESEARCH CORRENET, Pinchas Sapir 8, Science Park, Ness Ziona, Israel.

Last Updated: Oct 2022