Automated UC Provisioning: The Demise of Painful UC Management

Every enterprise needs a provisioning engine to control and automate internal company communication and collaboration tools to be efficient. Considering the enterprise workforce, we're talking hours of complicated mistake-prone tasks if done manually. And what about the ongoing management and monitoring?

That’s where automated UC provisioning and management really come in handy. While the automated provisioning actions hold a clear time-saving benefit on their own, there are other somewhat hidden benefits automated UC provisioning brings to any organization. Let’s shed some light on them too. 

 

What is automated UC provisioning?

The digital transformation is having a massive effect on engineers and IT personnel workload. Automating repetitive administrative tasks like provisioning can save hours of tedious work. 

Setting up an automated infrastructure that empowers HR managers to take care of provisioning during onboarding is the only logical course of action for large enterprises. 

Manual UC provisioning and administration requires reaching out and waiting on expert engineers to find the time to help, which is a reckless use of IT resources for organizations that hire new people every other day. 

That is where automated UC provisioning comes in to save the day. So let’s talk about even more benefits.


Why should you automate UC provisioning?

 

There’s an industry-wide consensus over manual UC provisioning being a massive pain for IT professionals.

IT personnel with expensive education waste too much time on manual provisioning. Highly technical people appreciate the value automation brings to the table because it usually saves them an incredible amount of work. 

The experience becomes even more frustrating when conflicting demands pour in and make provisioning more difficult and time-consuming. Automation streamlines lots of time-sensitive tasks and also helps IT manage the configuration to their liking. Not just that, but automating everything UC also leads to significant savings.

The right UC collaboration and automated provisioning tools will substantially unburden your IT professionals as well as some other business perks. 

 

Reduce errors

Any manual labor welcomes errors. That is especially true for complex repetitive tasks like provisioning. 

But when you use automated provisioning tools, you only need to configure it once. Or make periodical changes based on the current needs of the business. The point is you only need to take care of it once and not once per employee.  

Automated UC provisioning eliminates repetitive tasks like MACDs, and streamlines administration with templates that provide a method to transform a 30-minute task into a 30-second task.

 

Enhance security and risk management

Senior-level IT leaders such as CIOs, Directors of IT, etc., can easily control access to UC applications with automated provisioning tools like Tuki. 

Restricting access helps minimize possible service disruptions and outages. Proving that unified communications platforms not only make collaboration easy but also enhance security and risk management by controlling who can run specific systems and apps from allowed locations. 

Resulting in undisrupted business activities your employees and customers will appreciate. Even though UC management tools cannot control power outages, system outages caused by security and other risk factors can be significantly reduced.

 

Employee empowerment

Nothing puts a strain on efficiency as much as waiting. In the old days, simple tasks like password reset could leave employees incapable of doing their job for a long time. 

Unified communications provisioning tools empower employees to take simple actions like resetting a password themselves. So employees never have to wait around for IT on company time. 

Equipping employees with self-service portals for basic tasks gives them an efficient and empowering way to get more done. 

 

Remote set up and management 

Migrating UC management operations to the cloud adds flexibility and enables remote troubleshooting and service regardless of where your IT staff is located. 

For enterprises, having the flexibility to solve provisioning issues from anywhere is crucial for business continuity. 

If your UC management is on-prem only, consider migrating to the cloud to boost productivity, agility, and even security. It’s easier than you might think.  

 

Automate your UC provisioning with Tuki

If you felt your colleagues’ pain while reading this blog, it’s time to automate UC management. Tuki helps enterprise IT teams drastically cut down the time they spend on day-to-day UC provisioning tasks. 

We helped one chemical manufacturer reduce UC operational efforts by 80% in less than 3 weeks with zero downtime. Read the full story here or click here to start automating your UC management. 

 

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